Willow Rose Wellness Policies

Willow Rose Wellness Policies

Appointment Scheduling

Willow Rose Wellness All treatments are to be scheduled in advance by appointment only. Please view our online booking tab and request an appointment and reserve your spot using Visa, Master Card or any major credit card.

Cancellation Policy

If for any reason you are unable to keep an appointment please notify our office, by phone, at least 24 in advance of your scheduled session. You will be charged for missed for missed appointments without notification. If you have a sudden medical condition come up please make an effort to let us know in advance of your appointment time. Clients are not required to pay a cancellation fee with a appropriate notice of an emergency medical condition.

Late Policy

If you arrive late for your appointment, Willow Rose Wellness practitioners will provide treatment for the remaining session time only, with no fee reduction. Due to tightly booked schedules, we are usually unable to extend appointments beyond the originally specified time.


We do not accept medical insurance at this time. Healthcare Savings Accounts may be used.

First Appointments

You will be emailed a health history intake form. Please fill them out online before coming in for you first appointment. Forms not filled out in advance may be required before the beginning of the treatment. This may cause the appointment to begin late taking away precious time from your treatment.


You will be draped in accordance with Washington State law that specifies; genitals and gluteal cleft below tip of the tailbone are always draped. Underwear are always optional. Draping of the breasts/chest and abdomin will be used unless massage of these vulnerable areas is requested and written and verbal consent for breast/chest massage is given. This ensures you will be draped to your comfort level during your massage at Willow Rose Wellness.


Please park on the street toward the end of the cull de sac. Use the stairs next to the mailboxes and streetlamp. Walk through the garden area on the stone pathway to access the lower portion of the home where Willow Rose Wellness is located.

Illness and Health Concerns

Kindly let us know of any health conditions, allergies and/or other concerns you may have prior to treatment. In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are experiencing a cold, fever, flu, have any COVID 19 symtoms or have recently traveled or have been in contact with anyone diagnosed with COVID 19. A mask is required to be worn during your massage at this time unless you are fully vaccinated against Covid 19. Temperature will be taken ahead of your appointment. This is in consideration of your health and your massage therapist and the well-being of other clients.

Located in Bellevue serving Kirkland and surrounding areas.

CALL US AT (425) 245-5222

Willow Rose Wellness Policies
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